It's not the same without you
Join the community to find out what other Atlassian users are discussing, debating and creating.
In my case, I created a "on hold" resolution but it "closes" the issue. I'd like to map the "on hold" resolution to the "In Progress" status.
There is no "map" between resolution and status. Resolution is a field and Status is an indicator of where the issue is in the workflow.
I suspect you mean you have created a status and put the wrong status category on it. If that is correct, go to Admin -> Issues -> Status, find "on hold" and edit it. You'll be able to change the category there.
Yes, you have created on-hold as a value for the resolution field. That has nothing to do with the status of issues. Most people would see "on hold" as part of a workflow, so yes, I would do it as a status in your workflows. It's not generally useful as a resolution because setting a resolution means "we've finished with this issue", and "on hold" implies you will be coming back to it. JIRA generally assumes the resolution being set means there's nothing more to do, so resolved issues will be ignored in all sorts of places.
Resolution is an explanation of why an issue is
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.
Read moreAs a Jira power user, I was at first doubtful that Trello could benefit my workflow. Jira already uses boards (ones you can customize!), so why would I even need to use Trello?! In this post you will...
Connect with like-minded Atlassian users at free events near you!
Find a groupConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.
Start an AUGYou're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.