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My organisation has had this feature working for the passed 11 months, it decided to break a few weeks ago.
I am trying to get the Zendesk Integration working again but it stuck at the step (screenshot below)
On the Zendesk side I have tried both versions of the plugin (new and legacy) neither of which seem to work.
I have the hosted version of JIRA so I should be on version 7 since this is Cloud/OnDemand or whatever the marketing people are calling this.
Anyone else know how to get around this? I've been waiting for 'finish authenitcation...' for about 20 minutes now.
zendesk-jira.png
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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