Fields selected after doing Configure Fields > Custom don't appear again when creating a new issue

We have a user who did a Configure Fields then Custom so that he can select all the Fields that he wants to appear every time he creates a new issue. However every time he does create a new issue all the fields that he previously selected all become unselected and he has to keep selecting them again so that he can see his fields. Could this be a browser issue?

 

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I'd be interested in the answer to this question as well as we have a user experiencing the same problem.

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