Does a billing contact count as a JIRA user?

If you have 10 seats does the billing contact use up one seat?

1 answer

1 vote

No. 

(Unless you add them as a user, of course)

When I go to add a billing contract I get this message so if I give a name this person becomes the billing contact but doesn't take up a seat?

This contact has not been signed up. Please enter the contact's first name, last name and phone number and we will send out their new user credentials via email.

Yes.

The account you are setting up there is an Atlassian account, not an account on your JIRA Cloud system.  The account I use here to post also owns some Atlassian systems, but it can't log into any of them (and hence doesn't consume any licences)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Marketplace Apps

Tips on how to choose the best estimation method for your planning

Planning and grooming sessions all come with their own sets of rules. Team members meet to estimate stories or other work items, all according to an agreed-upon process. And with every session comes ...

62 views 0 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you