So far all the add-ons that I've found only support notifications sent to a pre-set channel in Slack.
Is there any plugin where, in lieu of an email, send a direct message as a pre-set User/Bot directly to someone? This would be useful when doing @ mentions directly at people.
@Jennifer King unfortunately, it's only available in our workspace but the code is open source: https://github.com/msolomonTMG/jira-comment-slack-notification
Edit: I've since added steps to the link above so that anyone can install this for their Slack workspace & Jira instance
First of all, I'd just like to congratulate you on creating the resource, that's exactly what I needed.
I followed the setup tutorial, but when I got to step 5, I had a problem.
When I try to insert the URL in the "Event Subscriptions" of my app in slack, the following error is generated: "Your URL did not respond with the value of the challenge parameter.", Not allowing me to finish the configuration and use the bot . Can you tell me how to solve this?
@Junior Sartori thanks for the congrats. I just went through my own setup steps (which admittedly were rushed and I'm sorry about that). I discovered that I missed a few crucial parts. The steps have been updated. I recommend starting over if you can but if you wanna know what's been changed, this is what has been added:
Steps for setting up a Jira webhook (the new step 5)
Steps for setting up Incoming Authentication in the Jira Application link (the end of Step 4)
Adding APP_URL as an environment variable in the heroku app (the first environment variable in step 3)
@Mike Solomon thanks for the tutorial update.
I followed step by step, I was able to finalize the settings and leave the bot online in the slack.
I had problems in deploy by heroku, when access to the main URL of the application is returned error 500. I will analyze the settings in heroku to identify what is happening.
Once again, thank you very much for your attention.
It's a bit tedious but I was able to achieve this with Automation for JIRA.
You basically have to create a separate automation rule for each person you wish this to work for or use an If/else block for multiple users. Since our use-case was for our product team which consisted of 6 people it was worth it.
Repeat this for every user you wish to receive DM's from comment mentions.
Mahabubur, it would be formatted based on the user you're targeting
The easiest way to find out the format of the user is to start a comment in JIRA with @ then type the first name. This will reveal the value you would need to add to step 6.
Hi everyone - our bot does exactly what is described here and is available for all teams without the need to self host.
You can check it out at https://www.nextup.ai/slack
If you want to see how this specific feature works you can view our help doc here: https://help.nextup.ai/chat-for-slack/usage-guides/mention-notifications
Hi everyone - we are releasing a major update that will allow you to get ALL of your Jira emails in Slack and allows you to control your notifications at a granular level. It is also going to batch updates to reduce the noise in Slack. Check out the blog we put out about it today here - https://medium.com/@nextupai/say-goodbye-jira-emails-and-clear-your-inbox-e8c4a6e4f289
Here is the user configuration screen:
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events