So far all the add-ons that I've found only support notifications sent to a pre-set channel in Slack.
Is there any plugin where, in lieu of an email, send a direct message as a pre-set User/Bot directly to someone? This would be useful when doing @ mentions directly at people.
@Jennifer King unfortunately, it's only available in our workspace but the code is open source: https://github.com/msolomonTMG/jira-comment-slack-notification
Edit: I've since added steps to the link above so that anyone can install this for their Slack workspace & Jira instance
First of all, I'd just like to congratulate you on creating the resource, that's exactly what I needed.
I followed the setup tutorial, but when I got to step 5, I had a problem.
When I try to insert the URL in the "Event Subscriptions" of my app in slack, the following error is generated: "Your URL did not respond with the value of the challenge parameter.", Not allowing me to finish the configuration and use the bot . Can you tell me how to solve this?
@Junior Sartori thanks for the congrats. I just went through my own setup steps (which admittedly were rushed and I'm sorry about that). I discovered that I missed a few crucial parts. The steps have been updated. I recommend starting over if you can but if you wanna know what's been changed, this is what has been added:
Steps for setting up a Jira webhook (the new step 5)
Steps for setting up Incoming Authentication in the Jira Application link (the end of Step 4)
Adding APP_URL as an environment variable in the heroku app (the first environment variable in step 3)
@Mike Solomon thanks for the tutorial update.
I followed step by step, I was able to finalize the settings and leave the bot online in the slack.
I had problems in deploy by heroku, when access to the main URL of the application is returned error 500. I will analyze the settings in heroku to identify what is happening.
Once again, thank you very much for your attention.
@Mike Solomon I was looking at the script, and maybe JIRA has changed the payload format, but instead of the actual username the field is something like the following...which off course doesn't match the string username in mongodb and therefore i am not receiving the notifications.
body: '[~accountid:5af998f12083b15a0bd3d4e7] ...
Sorry for being MIA. @Hanna Haddad I think you hit the nail on the head. Looks like Jira changes the text pattern for user mentions. This would explain why the integration no longer works.
Looks like the fork you are working on has some awesome updates. I'd accept a PR into the original repo if made!
It's a bit tedious but I was able to achieve this with Automation for JIRA.
You basically have to create a separate automation rule for each person you wish this to work for or use an If/else block for multiple users. Since our use-case was for our product team which consisted of 6 people it was worth it.
Repeat this for every user you wish to receive DM's from comment mentions.
Hi everyone - our bot does exactly what is described here and is available for all teams without the need to self host.
You can check it out at https://www.nextup.ai/slack
If you want to see how this specific feature works you can view our help doc here: https://help.nextup.ai/chat-for-slack/usage-guides/mention-notifications
Hi everyone - we are releasing a major update that will allow you to get ALL of your Jira emails in Slack and allows you to control your notifications at a granular level. It is also going to batch updates to reduce the noise in Slack. Check out the blog we put out about it today here - https://medium.com/@nextupai/say-goodbye-jira-emails-and-clear-your-inbox-e8c4a6e4f289
Here is the user configuration screen:
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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