So far all the add-ons that I've found only support notifications sent to a pre-set channel in Slack.
Is there any plugin where, in lieu of an email, send a direct message as a pre-set User/Bot directly to someone? This would be useful when doing @ mentions directly at people.
@Jennifer King unfortunately, it's only available in our workspace but the code is open source: https://github.com/msolomonTMG/jira-comment-slack-notification
Edit: I've since added steps to the link above so that anyone can install this for their Slack workspace & Jira instance
First of all, I'd just like to congratulate you on creating the resource, that's exactly what I needed.
I followed the setup tutorial, but when I got to step 5, I had a problem.
When I try to insert the URL in the "Event Subscriptions" of my app in slack, the following error is generated: "Your URL did not respond with the value of the challenge parameter.", Not allowing me to finish the configuration and use the bot . Can you tell me how to solve this?
@Junior Sartori thanks for the congrats. I just went through my own setup steps (which admittedly were rushed and I'm sorry about that). I discovered that I missed a few crucial parts. The steps have been updated. I recommend starting over if you can but if you wanna know what's been changed, this is what has been added:
Steps for setting up a Jira webhook (the new step 5)
Steps for setting up Incoming Authentication in the Jira Application link (the end of Step 4)
Adding APP_URL as an environment variable in the heroku app (the first environment variable in step 3)
@Mike Solomon thanks for the tutorial update.
I followed step by step, I was able to finalize the settings and leave the bot online in the slack.
I had problems in deploy by heroku, when access to the main URL of the application is returned error 500. I will analyze the settings in heroku to identify what is happening.
Once again, thank you very much for your attention.
It's a bit tedious but I was able to achieve this with Automation for JIRA.
You basically have to create a separate automation rule for each person you wish this to work for. Since our use-case was for our product team which consisted of 6 people it was worth it.
Repeat this for every user you wish to receive DM's from comment mentions.
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