Custom fields can not use.

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I suspect you have the "Field security" add-on and it's been configured to block your access to the field.  You'll need to get the config changed.

Ok, the padlock is not a native JIRA function generally.  If you can't edit a field, JIRA will tend to hide it or grey it out, not put padlocks next to it.

What type of field is it?

 

i know why.  look  image.

image2016-10-26 17:29:15.png

That doesn't tell me anything about the field, or what the problem is, it's a permission.

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