Create task from email

Hi! Is there any way to create a task from email and send it direct to a project.

For example:

  • I send an email to example@attlasian.net and it get direct to the project example
  • I send a an email to test@attlasian.net and it get direct to the project test

Thanks!

2 answers

1 accepted

0 votes
Answer accepted

This is the correct answer from Atlassian Support:

You will have to create two different mail handlers (one for each project), but you can use the same mail server.

  1. Both will use the Create a new issue or add a comment to an existing issue* in the Handler option in the first screen of the mail handler configuration/creation.
  2. In the second screen, choose the project you want to associate the mail handler with, then type the respective e-mail you want to use for that project in the Catch Email Address field (when you send an e-mail to your Jira email address jira@domain.atlassian.net and add the e-mail you have set in the Catch Email Address field as CC, it will create/comment a issue in the respective project).

 

Regards!

Thanks Nic,

You know if from one Mail Servers I can have multiple incoming mail handler ?

 

Thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 09, 2018 in Jira Core

How to manage many similar workflows?

I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...

400 views 6 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you