Create task from email

Hi! Is there any way to create a task from email and send it direct to a project.

For example:

  • I send an email to example@attlasian.net and it get direct to the project example
  • I send a an email to test@attlasian.net and it get direct to the project test

Thanks!

2 answers

1 accepted

This is the correct answer from Atlassian Support:

You will have to create two different mail handlers (one for each project), but you can use the same mail server.

  1. Both will use the Create a new issue or add a comment to an existing issue* in the Handler option in the first screen of the mail handler configuration/creation.
  2. In the second screen, choose the project you want to associate the mail handler with, then type the respective e-mail you want to use for that project in the Catch Email Address field (when you send an e-mail to your Jira email address jira@domain.atlassian.net and add the e-mail you have set in the Catch Email Address field as CC, it will create/comment a issue in the respective project).

 

Regards!

Thanks Nic,

You know if from one Mail Servers I can have multiple incoming mail handler ?

 

Thanks!

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