Can't login

[sheldon@dataviasystems.com]

I am just starting.

I signed up.

Just started my computer.

Where is the login?

I don't know what to do to get it started.

Sheldon@DataviaSystems.com

Please don't send documentation unless it has the answer.

Thank you

[Moses Thomas]

sheldon@dataviasystems.comsign up to where?

[bitvoodoo nick]

Indeed, where do you want to login?

Can you please tell us about what application you are talking sheldon@dataviasystems.com?

[sheldon@dataviasystems.com]

My question should be: "Where do I login".

If I get the that login place I can figure out the rest.

I would like to use Jira Core.

Sheldon

[Shannon Spaniol]

Hi Sheldon,

One of our engineers has created a support ticket for you since it looks like you might be referring to a specific Jira Cloud instance.

He has reached out to you there so please reply to him at your earliest convenience so he can assist you in getting logged in.

Thank you!

Shannon

[sheldon@dataviasystems.com]

Perhaps login is not the proper term.

I signed up for Jira Core.

I then restart my computer.

What to I do next to start Jira Core?

Thank you

Sheldon

[Shannon Spaniol]

Sheldon,

If you ordered Jira Core Server then you have to install it on a server. It may not be best to run a production server instance off your personal computer.

• Installing Jira Server

If you ordered Jira Core on Cloud, then there's no need for you to start up anything. Cloud is on a website that you navigate to and simply login to in order to use.

Our engineer looked up your email address and saw a Cloud account associated with it, so this is likely what you're trying to do.

Could you reply to João's email so he can help you via the support ticket?

Regards,

Shannon

[sheldon@dataviasystems.com]

Problem resolved. Thank you.