Can't change assignee field in View Issue screen But can change in view screen with AllOpenIssue Filter.

Tayyab Bashir
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March 3, 2016

Hi,

I'm using JIRA 7.0.10, 
Why am I not able to change the assignee field directly from the View Issue screen of an issue, but when I can change the assignee when I open the same issue using AllOpenIssue Filter.

P.S. I am the admin, with all rights possible. Assignee field is present in Edit screen as well.  

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Nic Brough -Adaptavist-
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March 3, 2016

What do you mean by "AllOpenIssue filter"?  How do you get to edit the assignee from whatever that is?

Tayyab Bashir
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March 3, 2016

By "AllOpenIssue" filter i mean, when we select a project, and navigate to All Issues tab. 
All the issues are in a form of list, and I am able to change the assignee from there directly.
But if I open a single issue, the assignee field can't be change from there.

I'm not talking about changing the assingee from Edit screen over here. 
In the issue there is a link under the assignee name which says, "Assign to Me" OR if you hover over the current assignee, it becomes editable.
This sort of behavior is missing when I am viewing a single issue.  

 

P.S. I'd have posted attachments, but there is some HTTP error coming whenever I insert something. 

Tayyab Bashir
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March 3, 2016

Since I am unable to insert Images, I am giving an Example of what I am talking about. 

When I open the issues with this view, 

https://jira.atlassian.com/projects/JRA/issues/JRA-60056?filter=allopenissues

The assingee field on the screen Can be changed and there appears a "Assign to Me" link under it, and upon hover, the field becomes editable.

 

But when I open the same issue like this: 

https://jira.atlassian.com/browse/JRA-60056

The assignee field Can NOT be changed and the "Assign to Me" link disappears as well. 

Nic Brough -Adaptavist-
Community Leader
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March 3, 2016

Hmm.  That sounds like you've got some javascript or behaviours blocking the use of the field.

amit raj March 3, 2016

Hi Muhammad Tayyab Bashir,

I am just eager to know whether your problem has been solved. could you share please?

 

Thank you

 

Tayyab Bashir
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March 3, 2016

Hi,
I'm not sure if the problem is actually a problem or not. I think this might be expected behavior in Jira.

Anyways, I've found a way to enable changing or editing of assignee field (OR other editable fields) on the same screen.
You can do that by enabling In-Line Editing in General Configurations

@nic, I'll test by removing all the scripts. Behaviors is already disabled.

amit raj March 3, 2016

Thank you for sharing the details.

Tayyab Bashir
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March 4, 2016

I deleted all the scripts and behaviors but didn't work.

 

Inline edit is another option, but I think Assignee field should be editable without it as well (like it is when viewing from all issues list)

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