Several of my designers have run into this lately after doing a search in Jira. They review the ‘found’ issues in the Issue Navigator window and decide to add the standard “Status” field. The problem: we have so many custom fields using the word: status so the filter select window only displays a subset of these fields and then tells you: “X more options. Continue typing to refine further.” We can’t type anymore since we want the “Status” field.
I've asked my JIRA admin to delete any unused fields but he is a little gun shy that some other JIRA project owners might complain. "Status" has got to be one of the most common words used in creating custom fields. A longer term fix is to have JIRA list the standard fields first in the filter select menu and then custom fields. (I'm not betting the farm on that one). My shorter term fix of deleting unused custom fields may be an uphill battle as well.
BTW, I tried hiding all those **status** custom fields using the project specific field configuration but the issue navigator window is agnostic to field configurations (i.e. ignores it).
We are using JIRA 6.4.12
Are you trying to get my to use the internal JIRA field reference ID? Scary!
In any case, my JIRA admin actually came through for me and deleted some of the unused custom fields containing the word: status so I can now select the Status field. Thanks for the help.
Click on the columns button. Then right click on any element to get to your browsers dev tool. Search for a input select element with id="user-column-sparkler" .. in the list options find status. Edit the html for that option and add attribute selected="selected". Then click the Done button on the column selector. You should see status in your filter/query output.
Thank you for the workaround, Mark. That was very helpful.
For those unfamiliar with browser dev tools, here's an expanded explanation of Mark's process that works on CHROME with Jira v7.2.13. This process will presumably require tweaking for other browsers and/or versions of Jira.
I've raised this as a new "unsolved" question to see if it can get some traction.
Stop blaming the user for having too many fields - many of us work in a large organization and have no control whatsoever over the proliferation of fields.
Atlassian just needs to add a simple clause to the Columns picker widget's code:
if (search text is an EXACT match for one of the field names)
display that field name FIRST in the results list, BEFORE the alphabetical results
How difficult can that possibly be?
This extremely simple fix would solve the issue. I work in an organization with tens of thousands of users on one Comfluence instance (sucks but we are stuck with it). There is a workaround posted above where you have to hack the HTML for the page, but the exact match fix would be far more desirable, and shouldn’t take a developer more than half a day to implement.
Do this short cut. Add XXX or any other characters temporarily upfront in the custom fields with Status. After you add asked your team members to add the status in their navigator window you can rename them back. This is what we do now currently
If I understand correctly,
On the other hand, are you asking me to rename some or all the custom fields that have the word: status in them? If so, I'm not the JIRA admin but a project owner only. Renaming will cause a massive reindexing and I know exactly what my JIRA admin will say – NO!!!
Did I misunderstand you? If not, are there any other ideas?
This is still an issue in my organization, and any updates would be appreciated. We do not have administrative control over custom fields, and there are dozens of them with the word "Status" in the label. So the actual Status column is never available to be chosen for a report.
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