Can I copy the value of one custom field to another using Automation for JIRA?

When a task is created, I want the reporter field value copied over to the impacted user. Can I do this with Automation for JIRA?

1 answer

1 accepted

2 votes
Andreas Knecht Community Champion Jan 23, 2017

Hi Saskia,

Yes you can certainly copy a user field across on create.  Here's an example rule:

Project automation - Code Barrel JIRA 2017-01-24 08-45-49.png

So I simply used the edit issue action to set the 'Reviewers' user custom field (in your case this would be 'Impacted user').  The trick then is to use a smart-value to set the reporter.  Simply type this in the field:

{{issue.fields.reporter.key}}

When the rule executes, this will be evaluated to be the username of the reporter of the issue that was created. Hope that helps!

Cheers,

  Andreas

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

98 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you