Can I copy the value of one custom field to another using Automation for JIRA?

When a task is created, I want the reporter field value copied over to the impacted user. Can I do this with Automation for JIRA?

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Andreas Knecht Community Champion Jan 23, 2017

Hi Saskia,

Yes you can certainly copy a user field across on create.  Here's an example rule:

Project automation - Code Barrel JIRA 2017-01-24 08-45-49.png

So I simply used the edit issue action to set the 'Reviewers' user custom field (in your case this would be 'Impacted user').  The trick then is to use a smart-value to set the reporter.  Simply type this in the field:

{{issue.fields.reporter.key}}

When the rule executes, this will be evaluated to be the username of the reporter of the issue that was created. Hope that helps!

Cheers,

  Andreas

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