In JIRA 5.2 I am trying to bulk close a large amount of tasks. I tried the move through workflow option but it only gives me one option, it seems maybe I can only move them one step at a time? Is there a way to just bulk close these tasks?? I'd rather not bulk delete them but the Move Through Workflow option seems really confusing.
Resolution is not status, that's a different question.
Yes, you can bulk-change resolutions, to anything you want, in one step, but you have to be very careful how you do it, as the easiest route involves temporarily allowing users to break your issues.
You've already got the route for bulk-changing the status - move them trhough the workflow (if it's one or two workflows, consider temporarily, or permanently adding "close from anywhere, if I'm an admin" to them)
Ok. For setting a resolution:
The reason you don't want it on an edit screen is that you don't want your users to resolve issues when they just do a normal edit. When resolution is on a screen, it gets set, there's no option to leave it empty.
Remember, that just sets a resolution. Your issues will not move through the workflow.
Hi Community! The Jira Service Desk marketing team is looking for customers who have successfully switched from Zendesk to Jira Service Desk! We’d love to hear your thoughts on the pros and ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs