We have a custom field called "workplace number" where a user can insert the number of a specific workplace when creating a ticket for maintenance.
To identify which machine/workplace is meant by this number it would be useful to automatically populate other several fields (name, serial number) after input of workplace number.
We do have a list in excel of all the workplace number and associated names and serial numbers.
Is it possible to use this table as a template for any function in Jira?
"If the workplace number XX is put in, you have to set YY and ZZ as name and serial number".
Thanks in advance!
I have multiple projects that use variations of the same base workflow. The variations depend on the requirements of the project or issue type. The variations mostly come in the form of new statuses ...
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