I have the following issue:
Since we consult JIRA data throught the REST API, we cannot seem to get the issues raised by "cthomas".
I have tried to clean the JIRA cache, reindexed issues, restarted JIRA from zero, but to no success.
Our JIRA Version is: v6.3.4
This may be related to the following bug in JIRA:
The root of the problem is that the JIRA DB is not completely updated if a username is edited. In the GUI, worklogs are properly modified to display the new username, not so using the REST API. This means that work logs extracted using the REST API are returned with the wrong (old) username!
A description can be found here:
The recommended fix is described in detail here:
I'm John Allspaw, co-founder of Adaptive Capacity Labs, where we help teams use their incidents to learn and improve. We bring research-driven methods and approaches to drive effective inciden...
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