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send email notification to address in custom field

Garth Koppen
Garth Koppen Jan 06, 2022

I have created a customer field called "email address" and would like to setup automatic notifications to be sent to the address in this field.

Does anyone know if this is possible?

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Bill Sheboy
Bill Sheboy Rising Star Jan 06, 2022

Hi @Garth Koppen 

I note you are using Jira Server/Data Center.  Do you have the Pro version of Automation for Jira addon?  If so, you could use an automation rule and the Send Email action to do this: https://confluence.atlassian.com/automation/actions-993924834.html  (This cannot be done with the free/Lite version of automation.)

Otherwise, you will need some other addon as built-in email functions sent from Jira require a user account.

Kind regards,
Bill

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Garth Koppen
Garth Koppen Jan 07, 2022

Thanks Bill but I was really after a solution without having to pay for any extra Apps or Plugins.

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