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jira application down

thiak
July 4, 2020

Hi,

 

jira application went down. Attached the log file. Restarted the tomcat server.

 

Regards,

Thilak

1 answer

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Nic Brough -Adaptavist-
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July 4, 2020

There's no log posted here.  You'll need to read the log and give us the error if you want help with understanding it.  Although if you do read it, you will probably see what the problem is.

thiak
July 4, 2020

Hi Nic,

Thanks for the quick heads up. However, the issue was with webserver. We restored the nginx configuration and jira came up.

Best Regards,

Thilak

thiak
July 4, 2020

HI Nic,

Thanks for the heads up. There was an issue with webserver. Post restoring the webserver configuration, jira came up.

Thank you.

Best Regards,

Thilak