error 43099

[Sofia Hoffmann]

please have a look at JS-998.

Can you please support fast as possible ? 

thank you 

[Nic Brough _Adaptavist_]

Welcome to the Atlassian Community!

You might be in the wrong place - while the Community can try to help with all things Atlassian, this looks like you are chasing up a support call with Big Picture. 

We might be able to help, but you'd need to explain the problem to us here.

[Anna-BigPicture]

Hi @Nic Brough _Adaptavist_ & @Sofia Hoffmann

The ticket id JS-998 is not a BigPicture Support code.

[Nic Brough _Adaptavist_]

Hmm, ok, I was guessing.  I think if were told what or where JS-998 actually is, we might get a bit further.

I checked the obvious place before I posted that answer though - Atlassian's Jira doesn't have a JS project that is open to logged-in users.