email error

فادي December 12, 2020

Hello everyone,

I have a problem in an automation rule (when an user creates a task(vacation) an email is send to the manager.

the problem when the manager receives the email the reporter name appears in number and letters as shown in the picture below:

2.png 

the rule created:

1.png

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Alexander Pappert
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December 12, 2020

can you try issue.reporter

فادي December 13, 2020

@Alexander Pappert the same result

Alexander Pappert
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December 13, 2020

@فادي 

https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/ 

{{issue.reporter.displayName}} - Returns the issue's reporter. 

{{reporter.displayName}} -  Returns the reporter

فادي December 13, 2020

thank you it worked

Like Alexander Pappert likes this

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