creating New JIRA issues from slack

[Rohini Radhamanalan]

Can you please explain if I can use JIRA cloud app to create new JIRA issue from slack

[Carlos Henrique Ughini]

Hello Rohini,

Thank you for reaching out to Atlassian Community!

I would like to clarify, you are using Jira Cloud and want to create a new JIRA issue from Slack, right?

At this moment it is not possible to create issues directly from a Slack channel. Would be very nice if you could check this documentation that has a list with all the actions you can do in Jira from Slack.

About the functionality to create issues from Slack, there is a suggestion ticket for this:

• JRACLOUD-69883 Create Jira issues from Slack

Please consider adding yourself as a watcher to get notified about its progress, just by clicking on 'Start watching this issue' on the right panel.

Next steps

Fortunately, we have a workaround for this situation. You can use a third party Jira integration in Slack and then create issues with that. If you are interested in this, you can take a look at one of these add-ons:

• Slack Integration for Jira
• Stratejos - Jira Slack Integration - Slack App Directory
• New Feature: Create JIRA Issues from Slack – Chatbots Life

If you're interested in knowing more about managing add-ons or plugins, we have a public documentation that contains more information about it!

• Managing Add-ons or Plugins

We really hope this information helps you.

Best regards,
Carlos

[Siddhant Gawsane]

In that case could you please have "Create Jira Issues Directly From Slack" removed from the Slack app's homepage? https://slack.com/apps/A2RPP3NFR-jira-cloud

[Lawal Awonir]

True - it is misleading