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creating New JIRA issues from slack

Can you please explain if I can use JIRA cloud app to create new JIRA issue from slack

1 answer

Hello Rohini,

Thank you for reaching out to Atlassian Community!

I would like to clarify, you are using Jira Cloud and want to create a new JIRA issue from Slack, right?

At this moment it is not possible to create issues directly from a Slack channel. Would be very nice if you could check this documentation that has a list with all the actions you can do in Jira from Slack.

About the functionality to create issues from Slack, there is a suggestion ticket for this:

Please consider adding yourself as a watcher to get notified about its progress, just by clicking on 'Start watching this issue' on the right panel.

Next steps

Fortunately, we have a workaround for this situation. You can use a third party Jira integration in Slack and then create issues with that. If you are interested in this, you can take a look at one of these add-ons:

If you're interested in knowing more about managing add-ons or plugins, we have a public documentation that contains more information about it!

We really hope this information helps you.

Best regards,
Carlos

In that case could you please have "Create Jira Issues Directly From Slack" removed from the Slack app's homepage? https://slack.com/apps/A2RPP3NFR-jira-cloud

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True - it is misleading

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