Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Why is the Attachment folder of a Jira project not visible in "shared-home/data/attachments" ?


There is a certain Jira project with about 10000 tickets that has attachments. But the attachment folder in the path "shared-home/data/attachments" is not found! :o

I can see the linked attachments in each ticket though and also download them.

Is it possible that the attachments of this project are stored somewhere else?

My Jira version is 8.20.10

1 answer

1 accepted

2 votes
Answer accepted
Ravina Mahajan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 12, 2023

Hi @Venkat_S Jira generally created a folder on server with project key as a directory name to store the attachment whenever the first attachment is added to any issue, if there is any change in the project key then it does not created new folder with new issue it still use the old project key name on server side.

You can check the below KB article to find the location of your attachment file on server



thanks a lot @Ravina Mahajan ,

That helped a lot!




Like Ravina Mahajan likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events