Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User unable to access a field in Microsoft Edge

We have a user on our QA team (as far as I know, it has been limited to the one user) that is unable to access a field on the Jira ticket. We do also have Zephyr for Jira installed and the field applicable to Test Details is where the problem is occurring. The field is simply blank and will not allow the user to submit any details. The user has Jira open in Microsoft Edge. They have opened Jira in Chrome and there is no issue there.  Below is a screenshot of the user's screen. I have already had them clear their cache and relog into Jira and the issue is persisting. I'm really not sure what to do here, so any information is appreciated! 

Microsoft Edge-Jira issue with Test Details field.jpg

1 answer

0 votes
Dave Liao Community Leader Nov 06, 2020

@angelia.davis - what version of Microsoft Edge is the user using? For example: Windows 10, version 86.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

332 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you