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I have created a very small Kanban project that only has 5 statuses (Backlog -> Selected For Development ->In Progress -> Done -> Archived)
the issue is that only I am able to execute the transition from Done to Archived but the user who will be using this board is unable to Archive tasks. The option does not show for him
Is there some user level setting or permission I need to add for him in order for him to be able to archive tasks? is it permissions I need to set on the transition? if so any steps will be greatly appreciated!
Thanks in advance!
Is he able to transition issues in this project at all?
You are on server and this is Business project (Jira Core)?
Hi @Nico van der Walt ,
you are talking about board. Are u sure that Archived status has been put in the columns in your board configuration?
In that scenario, users should be able to see transition button at issue level but not a board level.
Please check whether the user is trying to execute the transition directly from open to Archive or executing the transition from Done to Archive.
2nd, check whether any workflow condition implemented on Done to Archive transition which is restricting user to execute the transition.
Hi @Nico van der Walt
Hope you are doing well.
Please refer the below points:
Please refer the below Atlassian document for the same:
Hope this will help.