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Unable to find or add user in Watcher List in new JIRA view


Hi Guys,


How do you add watchers in new Jira view? When I click add watchers and start to search for a person to add - the search does not give any results.


Thank you!

Kind regards,


1 answer

0 votes

Hello Maria,

Welcome to Atlassian Community!

Please, check if the settings below are properly configured:

1 - Navigate to your project > Project Settings > Permissions > Check if you have the permission to Manage Watchers and View Voters and Watchers.

2 - Navigate to JIRA Settings > System > Global Permissions and check if you have the Browse users and groups permission

3 - Double check if the users you are trying to add as watchers can effectively access/see the JIRA issue.

Let me know if this information helps.

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