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The issue shows in both filters "Open issues" and "Done issues"

The status of the issue is done and can be found in "Done issues" filter, but it still shows in the filter "Open issues", please help to find out the cause, thanks.

1 answer

0 votes
Ollie Guan Community Leader Jun 22, 2020

Hi @陈川川(Melo Chen) ,

The 'Open issues' filter by default shows you all 'Unresolved' issues, which refers to the Resolution of the issue, not to its status.

Best practices on using the "Resolution" field

Kindly read a similair question and the answers

https://community.atlassian.com/t5/Jira-questions/Done-issues-aren-t-shown-as-crossed-out/qaq-p/687203

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