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The issue shows in both filters "Open issues" and "Done issues"

陈川川(Melo Chen)
陈川川(Melo Chen) Jun 21, 2020

The status of the issue is done and can be found in "Done issues" filter, but it still shows in the filter "Open issues", please help to find out the cause, thanks.

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Ollie Guan
Ollie Guan Community Leader Jun 22, 2020

Hi @陈川川(Melo Chen) ,

The 'Open issues' filter by default shows you all 'Unresolved' issues, which refers to the Resolution of the issue, not to its status.

Best practices on using the "Resolution" field

Kindly read a similair question and the answers

https://community.atlassian.com/t5/Jira-questions/Done-issues-aren-t-shown-as-crossed-out/qaq-p/687203

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