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We are trying to setup a functionality where the issue security level is set per user group.
We are using JIRA 6.4.10 with Service Desk 2.5.9 and ScriptRunner 184.108.40.206.
Script runner provides this functionality in JIRA workflows.
Somehow it does not work for us.
What we did:
When a member of the group sec-customers logs an issue the security level should be set to "sec-request"
The security level is set to "None" (or is not set)
We checked the code by adding a scripted field with the same code as in the post function an it returns "true" for the issues created by "sec-customers", so it should as well work in the post function.
If you wish we can have a look at our system configuration together.
Thanks and regards,
Can you please advise if you placed the post function as the last post function in the list on the create transition.
Also can you please share with us the following items below so that we can look to replicate and troubleshoot this for you:
I am trying to do set issue security based on a custom field. I have a custom field that is called Assignment Group. It is a custom field of type Group Picker from Jira. When an issue transits from To Do to In Progress I want to put a post-function in the workflow so that the issue takes the security level equal to the value of the Group Picker. There are three security levels: level-1, level-2 and level-3. The Assignee Groups are three and they are called in the same way: level-1, level-2 and level-3. I do not know how Script Runner can copy the value of the Assignee Group field and put it in the Issue Security Level field. Can anyone help me ?
I am having the same problem - I've written the script in the Script Runner post function and also placed this post function at the top of the list. It still does not work! Here is what my code looks like -
def groupManager = ComponentAccessor.getGroupManager()
TestUser is the group in which I want the Security Level to be automatically set to Company 1. Any suggestions? Thanks in advance.