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Send a private slack message when an issue that blocks another issue is resolved

Arda Yuceler
Arda Yuceler Jun 19, 2020

Hello everyone,

I am pretty new at automation for Jira and trying to overcome this problem.

We have an issue A assigned to Peter which blocks issue B assigned to Helen. What i am trying to do is:

Send a slack message to Helen when Peter transitions issue A to DONE. Is is possible to do this? 

I can send emails, post to a slack channel, send notifications etc but i can't seem to send a private slack message.

Thanks for your time. 

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Andreas Knecht
Andreas Knecht
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jun 21, 2020

Hi @Arda Yuceler ,

Yeah this should be possible with a rule something like this:

  • Trigger: Issue transitioned to DONE
  • Issue field condition: Some check to make sure this was issue A (maybe check the assignee is Peter, or check the issue type/customfield - depends on your exact use case)
  • Related issue branch with 'Linked issues' of type 'blocks' selected
    • On this branch add your 'Send Slack' message action

Hope that helps!

Cheers,
Andreas

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