our audit department just wants to haven a reading authorisation in our ServiceDesk.
Is there any option without wating a license to them?
Thanks for helping me
assuming you have also applied a Jira Core or Jira Software license you could grant them access to Jira Service Management to browse the issues in it - without the need of assigning a Jira Service Management license so them.
However, it IS needed to assign a license - alternative would only be to keep the current status (or sending mails like Aron said).
There has been a dicussion on this topic in more detail, please check in case you are interested in learning more.
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events