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  • I have this feature turned on, but have tested it an users are still not receiving customer satisfaction questions, even though they are recieving a notification when the issue is closed.

Tempo Account field values with Script Runner?

Timothy Harris
Contributor
February 9, 2016

Would anyone know how I can get the actual value of Tempo plugin's "Account" custom field and not just the index with script runner?

issue.getCustomFieldValue(Account) returns the index and not the value.

Meaning, if I have 3 entries(Bilka, Føtex, Meny) and the value is set to Føtex the above call returns 2.

1 answer

0 votes
Matthew Kennedy
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 9, 2016

Having the same issue! Mine started with the default reporting for customer surveys.

At first, my default report was not showing the date duration - and with no surveys going out, we saw an empty page. I spoke with a JIRA rep, and they said ithe reporting was a known bug - and that the customer surveys were known as well. They alluded to a quick fix.

After 3 weeks, the reporting was fixed - but I'm at 6 weeks out with no surveys. We had the JIRA rep look at our configuration, it's done correctly. With nothing left to tweak, I'm waiting on JIRA.

Anyone who can help with this is greatly appreciated!

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