Refferung to the discussion i've concluded that Jira Core can't be separated from Jira Software and these both products means actually the same.
Given the atomicity of these two products i can not understand why the user created in this way is not able being granted access to the system? After the user has been created i can not login into the system using its credentials(.
That is i have in my Application section. And also this message that pointed by green arrow was arrived during attempting to add new Jira Core user.
Save the excel file as CSV, then use the CSV importers.
Project admins have one option for importing CSV, but JIRA administrators also have the importers options.
So is this the workaround for using excel files? save the data in the *.xls file as CSV?
Another question - is this functionality something that comes OOTB with JIRA or is it a plugin? I ask this because I have an option in JIRA Server to import issues, it's under menu "Issues > Import Issues from CSV." Is this what you call "CSV importers"?
One last question - do you have a link to specific documentation talking about those other importer options a JIRA admin has?
Thanks very much!
Victoria.
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It's not a "workaround", it's "using a known standard (instead of a broken proprietary one that would cost a fortune to support)". Excel files are a complex mass of intertwined data items that are hard to read and harder to understand, especially as there's very little in the way of logic in them. Every time MS releases something, there's some tweak to the format that might break anything trying to read them. CSV is a standard format for plain tabular data. So it's supportable, unlike Excel.
The importers are technically add-ons, but they're ones distributed "off the shelf", so yes, you have them.
Start at https://confluence.atlassian.com/adminjiraserver071/importing-data-from-csv-802592885.html
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Thank you @Nic Brough [Adaptavist]! I will take a look at the link you have provided.
Cheers,
Vicky
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I haven't done it for a while, but you used to have to have the file on the server JIRA was running on.
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Still true.
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Could you please specify a little more about this?
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