Project Keys

[Beth Pettit]

Can a single Jira project have numerous keys? 

I'd like to organize my Program, which is comprised of many lines of effort, using built in Initiative, Epic, Task hierarchy. Ideally, I would like to assign a different key to the issue type rather than the project to differentiate between work. (We are currently hard-coding change of naming convention on issue types, i.e. New Feature --> custom name 

We are managing customer facing requests in Jira Service Desk and we are standing-up a hierarchy to manage components of the program. I want to differentiate between these two without have numerous projects in Jira. How do I do this? 

[Susanne Götz [Tempo] · Accepted solution]

Hi Markus,

it depends what you are looking for. You can search for an Account by ID and Key. If you write Account = 62, you are searching by ID.

By writing Account = "62" you are searching for the Account by its Account Key.

We do have an improvement in our backlog to make Accounts searchable by name, but I do not have information about the version that will include this feature.

Kind regards,

Susanne

[Sveinbjörn Pálsson]

Hi Markus 

Can you elaborate a bit, what is the "wrong result" 

b.r. 

Sveinbjörn

[Markus Tollmann]

Thanks for the information, Susanne!

In this case I used JIRA standard search > more > account > 'pick some accounts' and the JQL that is created has the IDs in it.