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Jira 9.11.2 - Installed Fonts - Health Check still states: "System fonts are not available"

Michael Poat
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November 14, 2023

Hello, I have recently upgraded a Jira Data Center installation from 9.1 -> 9.11.2. I am running on RHEL7 and have a duplicate instance with RHEL8. Both servers show in the Health Check: "System fonts are not available" yet I followed the procedures to resolve this, but the Health Check complain still persists.

I did the following:
- Re-Ran the install_fontconfig.sh
- Ensured the rpm packages: dejavu-fonts-common-2.35-7.el8.noarch, dejavu-sans-fonts-2.35-7.el8.noarch, & fontconfig-2.13.1-4.el8.x86_64 are installed.
- Ran /usr/bin/fc-cache -s & /usr/bin/fc-cache-64 -s
- Everything is up to date I even rebooted the node. Jira is running fine and I no see no font issues as of yet.

Not sure what else to try, please advise. Thanks

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Stephen Hayden
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August 30, 2016

Looks like there's added functionality in these reports in the newly released 3.2! Not sure it's all you're looking for but the improvements look pretty nice.

http://blogs.atlassian.com/2016/08/jira-service-desk-3-2-server-smarter-faster-simpler/

Raina Arjona
Contributor
August 30, 2016

Thanks @Stephen Hayden!

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