How do I import multiple labels with Xray test case importer?

[Lisa D]

I've been using Xray's test case importer for months, and suddenly my import files no longer work.  I had been importing multiple labels using multiple columns, and suddenly that's throwing an error.  Does anyone know if it's possible to import multiple labels now?

[Sascha Krieg]

You could use the Collective Issue View for Service Desk Plugin. With the plugin you can define sets of organizational units. If a member of one organizational unit creates a ticket all colleagues from that unit would be added automatically as participants. 

[Fidel Castro]

Hi Klaus,

It can be done very easily using "Copy a parsed text to a field" post-function provided by JIRA Workflow Toolbox. Here are a pair of examples:

• Add or Remove Request Participants with a post-function
• Add Participants to Request Participants field conditionally

Let me know if you have any doubt about how to implement your particular use case. I will give you detailed instructions.

Best regards,

Fidel