Find tasks/subtasks not linked to stories

[Barry Prendergast]

Hi everyone

I'm writing a few housekeeping filters to help find "orphan" issues.

For example, to find stories that aren't linked to epics, I'm successfully using this string:

type = Story AND "Epic Link" = EMPTY ORDER BY priority

I would like to do something similar to find tasks,subtasks, and bugs that aren't linked to a story ticket type.

Is that possible? Thanks!!

[SouthTampa Woodworks]

Is that something I have to setup then, I have tested a few emails with images in the body and I am unable to find then on the issue.  I see the attachments area, but the attachment is not brought over

[Yuting Qin]

If you are on cloud, no need to setup.  In Agent/admin view, images should be shown in the attachment section, in Customer Portal view, Images will be shown in the request body as thumbnails. However, attachment do have a size limitation though, I think it's 25MB. 

Talk to support it does not work for you as they should be working. 

https://support.atlassian.com/

https://confluence.atlassian.com/display/SERVICEDESKCLOUD/Receiving+requests+by+email

[Yuting Qin]

Yep, email attachment will be added as attachment on the corresponding issue created from the email.