Can't add standard "Status" field to issue navigator

[Liam Bottomley]

This question was raised here. However the resolution is not satisfactory.

In the issue navigation (Issues>Search Issues), when trying to add the default field "Status" as a column to my table of results, I search "Status" I get the response of  “33 more options. Continue typing to refine further.”

I cannot refine the search any further as I am looking for "Status" but the options presented in the list are various fields containing the word "status".

Suggestions made in the other question:

1. Remove the other fields with "status" in - This is not an option, they are in use.
2. Edit the HTML of the page - I have not been able to successfully achieve this, nor should I have to.

I'm not an admin.

Jira v7.2.7

[teilor_soares]

Hi Susan!

You can find the user manual for this plugin in the link below:

https://www.gliffy.com/user-manual/?productId=6

If you have questions about how Gliffy integrates with other tools besides JIRA, I would recommend you to reach to the Support team in http://support.gliffy.com/home

Cheers!
Teilor

[Jonas Andersson]

Isnt Gliffy a Confluence add-on? The AWS instance is probably needed to run Confluence in the cloud to use gliffy?

[Nic Brough -Adaptavist-]

Yes and no. It's a Jira add-on as well.

[Jonas Andersson]

I stand corrected!

[Nic Brough -Adaptavist-]

Gliffy is an add-on for JIRA, not a standalone application.  You use it from within JIRA - go edit an issue, you should find it has added some options.

[Mike Cialowicz]

Hi Susan,

Please email support@gliffy.com, and we'll be happy to help!

Regards,
Mike
Gliffy, Inc.