Can't add standard "Status" field to issue navigator

[Liam Bottomley]

This question was raised here. However the resolution is not satisfactory.

In the issue navigation (Issues>Search Issues), when trying to add the default field "Status" as a column to my table of results, I search "Status" I get the response of  “33 more options. Continue typing to refine further.”

I cannot refine the search any further as I am looking for "Status" but the options presented in the list are various fields containing the word "status".

Suggestions made in the other question:

1. Remove the other fields with "status" in - This is not an option, they are in use.
2. Edit the HTML of the page - I have not been able to successfully achieve this, nor should I have to.

I'm not an admin.

Jira v7.2.7

[darylchuah]

Hi Amit

Can you please try to login on other user account see whether the problem is also the same ? Have you try to re-create the USER1 again ? Besides, is there any changes you have made recently ?