Automation of User creation in JIRA

[Sulekha Antil]

We want to automate user creation in JIRA.We have a third party tool where we have list of all the JIRA groups and user raise request using that tool.Once the access of a user is approved on that group ,We want that user is added to JIRA group automatically.

How can we achieve that.Is it possible to MAP JIRA groups with Active directory groups and when a user is added to active directory group,It automatically added to the group in JIRA.

[cptBarbosa · Accepted solution]

Hi Milo, I guess it depends on its specific needs. If the need is feedback collection, customer service suits it better.

And if it is the management of incidents, service desk. Both of them can be customized to your particular need.

If your user have any particular idea share it here, so I can do a better understand of it and give you a proper answer.

Hope it helps.

[Milo Test]

Thanks. I think we'll start with Service Desk and customize from there.