Miss in Backlog items,sprint naming affecting other sprints,Missing items in sprint

[Jaya_Shree]

In Backlog, items are missing though Fix version is set with "Backlog"

Changing the name in one sprint in one project is affecting the other sprint in other project

for eg., Sprint in GIMs project : GIMS 20.1.0 is reflected in KGIMs project as GIMS 20.1.0(Kgims sprint)

Some items are missing in sprint though it has sprint and fix version assigned

Please help

[Jobin Kuruvilla [Adaptavist]]

Looks like this is an issue with the client application. You might want to talk to the client developer! If the client is not smart enough to refresh the latest fields on screen, this can happen.

[Igor Sereda [ALM Works]]

Lisa, sorry we missed this question initially. Is it still a problem? This should go away when you right-click on a connection element in the navigation area, and select "Reload JIRA Configuration". (This reloading also happens automatically twice a day.)

You can also right click on an issue and select Re-download Details.

As a last measure, you can create a new connection to the same server, then move all queries from the old connection to the new one (with drag-and-drop).

Hope this helps!
Igor