I cant start video file in attachment in jira task.

[Jernej Drev]

When I want to play video attachment in jira issue, windows media player reports that playing file is not possible.It reports that there are no correct codecs.But I can play video file normally in a computer.This problem occures in internet explorer browser.

[Elifcan Cakmak · Accepted solution]

if I understand it correctly, you want to change the project type of an existing project to service desk, right?

if so you can do it like this:

click on cog > projects

Selection_004.png

click on change project type and select service desk.Selection_005.png

I come to this conclusion because you said " I cannot find anywhere in Projects Administration to convert a project to Service Desk." 

if your problem is to associate a service desk project with another project, afaik there is no such thing. but you can always use issue linking in this case.

[Michael Gallagher]

Thanks! this answers it well enough. There are still issues with documentation but I found this link useful for anyone else wandering..

https://confluence.atlassian.com/jiracoreserver070/jira-applications-overview-777015912.html