Does not work with plugin Automation set customer request value.What am I doing wrong? 1.PNG2.PNG

I can't enable the Jira cloud migration plugin

I can't enable the Jira cloud migration plugin. In the log, it prints an error like this:

ClassNotFoundException: com.atlassian.servicedesk.api.ServiceDesk not found by com.atlassian.jira.migration.jira-migration-plugin

It seems like some Jira Service Desk component is missing.

We're using Atlassian Jira Project Management Software (v8.5.7). We are not using Jira Service Desk or anything related to it.

How can I manage to enable the Jira cloud migration plugin?

0 votes

Answer accepted

In certain issues must be Request type.

If the wound issues in Jira, Request type missing.

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0 votes

Can you please explain what kinda output you are looking for?

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