Hello, We are using Jira to log issues with faulty equipment. We would like to use NFC to send the user to Jira to a pre-defined issue, and transitioning the issue an offline state. At present the link taken from Jira contains a token in the link which causes an issue when attemping to use it by other users. Is there a way to avoid this scenario? Could an email be used to create a similar transition? Regards, Dan.

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Can you transistion an issue by link or email

How to disable Keyboard Shortcuts?

Although, I have disabled "Keyboard shortcuts" in the Preferences section of my JIRA User Profile, keyboard shortcuts for "issue action" are still in effect.

Some Ideas?

JIRA v6.3.8

Thank you in advance.

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Sounds like you're having fun with the XSS form tokens. I havent tried to avoid it, so can't offer a suggestion

Regarding email, JEMH is a mail handler that supports workflow transitions through Directives in the email, eg #workflow="Go Offline" in the subject.

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How to disable Keyboard Shortcuts?

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