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Cant turn off auto assignment -Agile workflow -server version 8.13.6

Troy E
July 18, 2022

Question, We have a Agile project workflow and the Project admin keeps getting the Bugs assigned to her automatically when they transition

From Bug> QA>Development   

I checked the components that is linked to the type of BUG and turned off the project lead to "Unassigned "

checked the project default is not set to assign to anyone

checked the Post functions in the Bug and other workflows used by the project, I see 7 items but can't change any and don't want to add anything since it affects 51 projects 

I can't see any automation tab or custom fields (smart tags ) 

where else can this be coming from ?

thanks in advance 

(I have admin rights to the project )

the person getting the auto assignments is the project admin but not the project lead 

Screenshot 2022-07-18 105519.png

4 answers

3 votes
Rick Sandeen
Contributor
March 30, 2020

Any updates on this topic?  All these comments are several yrs old, was this resolved?

Alex Gronau
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April 1, 2021

Unfortunately it doesn't look like it - another year passed and not included.

0 votes
Gregory Kneller
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June 21, 2018

Organisations in JSD have no properties yet, nothing to API. 

Who said it it possible for cloud? I see only JSDCLOUD-5966

0 votes
José De Araujo
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November 11, 2017

hi @Gerry Tan,

I'm also interested in this subject and I was wondering if you could point me where to set such properties in JSD cloud because I couldn't find it.

Regards

José

Adam
February 18, 2021

It doesn't exist in Cloud, i don't know what he is talking about.

0 votes
Gerry Tan
Atlassian Team
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January 16, 2017

The ability to set properties on organization exist in JSD cloud, but not yet in server. 

Patrick S
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January 16, 2017

Thanks Gerry.  Do you know if it's possible to get those properties to show on the main page of a customer ID "/projects/{projectKey}/organization/{organizationID}"?  Or are they only accessible to view by going into the properties page?

My goal here is to have a home page per organization with things like links to their Confluence space.

Austin Sasko
Contributor
July 9, 2018

That is a great question, I am also curious if that is possible from the cloud perspective (I would imagine you can modify this in Server a lot easier).

Adam
February 18, 2021

It definitely does not exist in cloud, don't know where you are getting this misinformation from.

mhammans
June 8, 2021

It certainly appears to exist in JSD cloud


https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-organization/#api-rest-servicedeskapi-organization-organizationid-property-propertykey-put

 

Havent tried it yet to see if those properties are visible in the UI

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