myCustomField is a bundled field from plugin Extnesion for Jira Service Desk.
I have use the request form for a few months.
Suddenly, today when I try to create a request, and it prompt Please provide a value for required field 'myCustomField'.
I doubt that I have input value in bundled field and system cannot detect the value.
Then I go to my servicedesk project > Request types > 'myRequest' > Edit fields
I find that myCustomField Required is Yes and show "This field is required by the linked issue type".
However, I don't know this very well, could I know how to Change that from Yes to No?
Check your field configuration and set this to no. Potentially an admin could have changed this because a new project that uses the same field requires it in their process.
Let me know if it helps.
Ismael
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