Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Please provide a value for required field 'myCustomField'

myCustomField is a bundled field from plugin Extnesion for Jira Service Desk.

I have use the request form for a few months.

Suddenly, today when I try to create a request, and it prompt Please provide a value for required field 'myCustomField'.

I doubt that I have input value in bundled field and system cannot detect the value.

Then I go to my servicedesk project > Request types > 'myRequest' > Edit fields
I find that myCustomField Required is Yes and show "This field is required by the linked issue type".



However, I don't know this very well,  could I know how to Change that from Yes to No?



1 answer

1 accepted

0 votes
Answer accepted
Ismael Jimoh Community Leader Mar 04, 2020

Check your field configuration and set this to no. Potentially an admin could have changed this because a new project that uses the same field requires it in their process.

 Let me know if it helps.


I cannot set it to No since it is dimmed.

I change the field from "Required" to "Optional" in Issue > Field>Field Configuration 

then I can set it to "No" in edit fields. 

Many thanks

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

238 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you