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Performance issue when upload a specific files (.xls .msg)

Meher HAJJI
Meher HAJJI August 9, 2021

When we try to upload a specific attachment on our jira 5.2.11, we have a performance issue with an error message appear : Errors occurred while loading the request.

Extension generating this issue : .xls, .msg


the test is ok when uploading thoses files type : .png, .txt, .pdf, .jpeg

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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August 9, 2021

Duplicate of https://community.atlassian.com/t5/Jira-Core-Server-questions/Delays-when-importing-msg-or-xls-attachments-in-the-jira-issues/qaq-p/1772731 which has more information.

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