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Not Allowed to Create a Project Based on Another

John Horst
John Horst April 28, 2020

Our subscription to Jira Core and Confluence is a paid plan. But when I go to create a project and to check the box to base the project on an existing project's settings, the option is not available and the tooltip says it is not available on a free plan and I can upgrade for that functionality - but my plan IS a paid plan.

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Monika Rani
Monika Rani
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April 28, 2020

Hi @John Horst ,

You should go to https://support.atlassian.com/jira-software-cloud/ and raise a support ticket for that. The Atlassian support team will definitely give you the solution.

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Jira
Jira Software
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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