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No longer able to add subtasks to issues in certain boards

Sonja Pelli
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May 1, 2019

Since the recent changes, we have been unable to add subtasks to certain project boards.  It's not obvious what changes are needed in the permissions.

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2019

Hello Sonja,

Sorry to hear you are facing problems to create sub-tasks.

The only permission needed to create sub-tasks is the create issue permission independently of the JIRA application you are using, so I believe you might be facing a different problem.

Can you please let us know what are the changes you mentioned? 

Additionally, are you using JIRA Server or Cloud? If you are using Cloud, are you using a classic or a next-gen project? The sub-task issues are not available yet on the next-gen projects.

In advance, I suggest you check if your sub-tasks are enabled on your instance by navigating to JIRA Setting > Issues > Sub-tasks

Let us know if this information helps.

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