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Recently we announced next-gen for Jira Service Desk which has the new issue view. These changes are being rolled out for some instances and soon everyone will have the ability to also have next-gen for Service Desk and it will also bring the new view for Classic Service Desk projects, the same as Jira Software.
You can find more details about next-gen for SD on the documentation below:
- Manage and administer next-gen projects
Please, click on the links on "In this section" to find more information.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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