Linked issue association

[Troy Chaplin]

When creating "Issue Type A" the user has the option to link it to another issue. I want this issue to be linked in a specific way, for example "Relates to".

Not sure if this is possible or not, has anyone found a way to restrict the way a specific issue type can be associated as a linked issue?

I am looking to do this for 2 reasons:

• Workflow post functions based on how an issue is linked
• The main issue has 2-3 different issue types linked to them and I want to be specific in the way they are linked

[Nic Brough -Adaptavist- · Accepted solution]

No, there's no way to limit the types available.

It's not as simple as it sounds either - it would not be too hard to limit the choice of outgoing links, but it would be a nightmare to limit the incoming ones, as well as completely user unfriendly

[Troy Chaplin]

Thanks for the info. It's unfortunate, but not surprising. Maybe there's a way via automation or a post function or condition to make it required, or change it should the user not use "Relates to" on specific issue types.

[bmccoy]

Hi,

Its not the best solution, but Automation does allow you to create a new issue link of the correct type, then delete the old issue link.

The rule would look something like: 

You may need to play around with which direction the link types go.

I'm not sure if a workflow condition exists - that would be a cleaner solution.

Cheers,
Brydie

[Troy Chaplin]

My solution for this was to use a small amount of javascript that loads on the issue type create screen that set the "Relates To" as the default in the select list. I'm trying not to be heavy handed and modify the output of the list by removing items.

For adding javascript I am using the Message Fields addon, and am also adding a notice on create based on this issue type.