Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,169
Community Members
 
Community Events
165
Community Groups

Jira dashboard not loading activity stream while accessing via proxy

Hello,

Have setup Jira Core 8.14.1 (Server) and proxy by Apache, now if access via "localhost:8080/jira", the activity stream will show up, while accessing by the proxy "mycompany/jira", it will not show anything.

Anybody has any idea about this? thanks.

 

dashboard_loading.pngdashboard_not_loading.png

1 answer

0 votes

What is your base url set to?

I ask because accessing a Jira on anything other than its base url can do this sort of thing.  If the problem you have is that, then you should see your base url has been set to localhost:8090/jira rather than mycompany/jira

Hi Nic,

I set it to "mycompany/jira" and now getting another error after setting to "localhost:8080/jira", which showed as below - dashboard_not_loading2.png

I was following this KB to setup the Base URL.

https://confluence.atlassian.com/adminjiraserver071/configuring-the-base-url-802593107.html

What's more, the proxy was setup based on this KB - https://confluence.atlassian.com/adminjiraserver/integrating-jira-applications-with-iis-938847749.html

That's different from the KB mentioned in the error message

https://confluence.atlassian.com/kb/proxying-atlassian-server-applications-with-microsoft-internet-information-services-iis-833931378.html

 

Very confused and frustrated after hours and hours spent on something seems should be straightforward.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.14.1
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

159 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you