Jira Core update error

[in-admin]

Hi guys,

I have this problem: I download the .bin for jira core 8.6.1, jira software 8.6.1 and jira service desk 4.7.1. But when i try to intall it i get the following error:

But the .bin are correct:

Which may be due? Are the executables on the web wrong?

Cheers,

Diego Olaso Faus

[Niklas Becker · Accepted solution]

Hi there Diego

It seems the images do not work, can you try to reupload them?

Also application logs are always wort to look at, can you please check the Application Log for Errors and Fatals? 

Here are infos on the logs: https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html

Cheers
Nick

[in-admin]

Hi nick, 

Yes, I upload the images again.

Cheers, 

Diego Olaso Faus

[in-admin]

Hi nick,

I have a question. When you update a jira core/software server with a update package,

When we update from an update package, does it search for a superior one and ignores the version you want to install? I tried to install version 8.6.1 but it is continuously installing version 8.7.1.

Regards,

Diego Olaso Faus