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JIRA server license has expired - can I still update?

Hello,

I am currently running JIRA server 7.12.3 and the maintenance license has expired. I received the email alert this morning about current security vulnerabilities. Am I still able to download update/security patches for my JIRA, or do I have to renew my license?

Thanks,

Andrew

2 answers

2 accepted

1 vote
Answer accepted
Andy Heinzer Atlassian Team Jul 10, 2019

Hi Andrew,

You will not be able to upgrade Jira if your license is expired.   In order to upgrade Jira, you need to have an active license applied to Jira.

Even if you do not obtain a new license, you can still at least follow the mitigation steps to avoid having this vulnerability exploited.  I have posted details on how to d this in https://community.atlassian.com/t5/Jira-articles/CVE-2019-11581-Critical-Security-Advisory-for-Jira-Server-and/ba-p/1128241

Additionally the official advisory can be seen in:

https://confluence.atlassian.com/jira/jira-security-advisory-2019-07-10-973486595.html

Regards,

Andy

1 vote
Answer accepted

Hello,

If your license expired before the fix was released, then you need to renew your license.

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